Terms and Conditions

These terms and conditions apply to reservations for activities and/or services with AnCas Sibiriska Husky-Turer osv. and relate to bookings via sales agents, online via our website www.DieSibirischen.de, and/or any other method of booking or making reservations such as telephone or email. Before you make a reservation with AnCas Sibiriska Husky-Turer osv. you should read these terms and conditions carefully and entirely. They are the contract between you and AnCas Sibiriska Husky-Turer osv. from the time the booking is made. The person who makes the booking accepts these terms and conditions on behalf of all the people inside the group and is responsible for all payment dues. By submitting a booking request, you confirm to AnCas Sibiriska Husky-Turer osv. that you agree and will abide by these arrangements.

  1. Making a booking

By making a booking you are confirming that you are authorized to do so on behalf of all persons named in the booking and you are acknowledging that all members of your party agree to be bound by these Terms & Conditions. When your booking has been made, a confirmation will be sent to you by email using the email address that you have supplied. You should retain a copy of this confirmation for your reference. You should carefully check the details of your confirmation as soon as you receive it. You must contact AnCas Sibiriska Husky-Turer osv. Immediately, if any of the details are incomplete or incorrect. We will always endeavour to rectify any inaccuracies or accommodate any alterations you wish to make to your booking. We cannot accept liability for any inaccuracies that are not brought to our attention within seven days of issuing your confirmation, nor can we accept responsibility for inaccurate information that you have supplied.

  1. Paying for your booking

For all bookings made 6 weeks or more prior to the activity, a 25% non-refundable deposit must be paid at the time of the booking. The remainder of the total price is to be paid 6 weeks prior to the activity. If payment is not received 6 weeks prior to the activity, AnCas Sibiriska Husky-Turer osv. will treat this as a cancellation of the booking and withdraw its confirmation of services. The activity voucher will be delivered to you once the full payment has been received. Bookings made less than 6 weeks prior to the activity are to be paid in full at the time of booking.

  1. Prices

All prices are quoted in SEK and include VAT. AnCas Sibiriska Husky-Turer osv. reserves the right to change the cost of a tour as shown in any website or brochure between a request for booking and the issuance of the booking confirmation. This can happen if there have been changes in exchange rates, taxes, transportation costs, or other fees, and these changes will be notified to the customer as soon as they become known.

  1. Amendments to your booking

You should notify us of any amendments to your confirmed booking by writing an email to DeSibiriska@gmx-topmail.de as soon as possible. Amendments are subject to availability and those made outside the cancellation period (see below) may be subject to cancellation charges. For any significant amendment to a confirmed booking, there is an additional fee of 1,000 SEK.

  1. Cancellations within the cancellation period

Cancellations can be made without penalty up to 14 days from the time of booking by writing an e-mail to DeSibiriska [at] gmx-topmail.de and need to be confirmed by AnCas Sibiriska Husky-Turer osv. in order to be valid. Any cancellations 15 days after booking and up to 6 weeks before the activity will be charged a total of 25% of the booking total. Cancellations between 45 and 31 days before the activity will be charged 75% of the booking total. Cancellations less than 31 days prior to the activity will be charged 100% of the booking total.

  1. Passport, visa, and health-policy regulations

AnCas Sibiriska Husky-Turer osv. is in no way responsible for the compliance of passport, visa, and health policy or behavior regulations. If difficulties arise due to missing individual requirements or which are to be led back to the behavior of the client, the client cannot withdraw from the contract without cost. In this respect, the terms and conditions for cancellation shall apply.

  1. Cancellations and changes made by AnCas Sibiriska Husky-Turer osv.

In the unlikely event that AnCas Sibiriska Husky-Turer osv. is unable to accommodate a confirmed reservation, it may be necessary to offer an alternative of an equal or a superior standard. If at any time we need to make changes that will significantly affect your activity or we need to cancel your activity, we will tell you as soon as possible, offering a suitable alternative. This does not apply to minor changes, equipment failures, or events during your activity, resulting from unusual or unforeseeable circumstances beyond our control. It is also important to be aware that in any program the dates and times for activities may well vary for any reason including scheduling, staffing, weather, and safety. Our aim is to provide a fantastic experience at the best time or day, not at a specific time or day. We cannot be held responsible for canceling your booking because of your failure to comply with any requirement of our Terms & Conditions, and AnCas Sibiriska Husky-Turer osv. cannot be held liable for any expenses, costs, or losses incurred by you as a result of any change or cancellation made by AnCas Sibiriska Husky-Turer osv.

  1. Accuracy of information on this webpage

Whereas we endeavour to ensure the information contained within our webpage www.DieSibirischen.de is as accurate as possible, there will inevitably be instances where information may be incorrect or out of date. It is always advisable to check specific details that may be relevant to your booking prior to making that booking. For example, information relating to regional or local attractions is intended for your general information and any changes to such attractions or facilities are beyond our control. We reserve the right to amend or remove information at any time and do not accept responsibility for keeping copies of any amended or deleted information.

  1. Liability and risk liability and risk

It is incumbent on all clients to be aware, the northern area of Scandinavia is a wilderness area and that there exist risks and hazards by the very nature of its environment and the activities that may be undertaken by clients. Clients should take note of their own limitations and physical fitness before booking or undertaking any activities offered in our tours and if necessary seek their own independent medical advice. AnCas Sibiriska Husky-Turer osv. and the companies supplying the products and experiences in its packages disclaim responsibility for any loss, damage, accident, injury, sickness, or any other event beyond our control. AnCas Sibiriska Husky-Turer osv. also disclaims responsibility for any schedule change due to weather, strike, or any other cause beyond AnCas Sibiriska Husky-Turer osv.’s control. AnCas Sibiriska Husky-Turer osv. reserves the right to alter routes, itineraries, or departure times, without prior notice, should the necessity arise. We recommend all clients have comprehensive travel insurance to meet all contingencies.

  1. Force majeure

Force Majeure means unusual, unforeseeable, and unavoidable events beyond AnCas Sibiriska Husky-Turer osv. control, which is an obstacle to the trip, which cannot be completed. Events that organisers could not reasonably have foreseen when the contract was concluded and whose consequences he could not reasonably have avoided or overcome. Including but not limited to war, the threat of war, riots, civil disobedience or strike, pandemic, governmental action, terrorism, natural or industrial disaster, fire, severe or unexpected weather conditions, water levels in rivers or floods, closure of airports and can also include industrial dispute involving third parties, technical problems or maintenance problems or unforeseen operational decisions by airlines such as changes in schedules or interruption of the IT infrastructure (including but not limited to our website). Under these conditions, AnCas Sibiriska Husky-Turer osv. is free of liability for damages or other penalties. We recommend all clients have comprehensive travel insurance to meet all contingencies. It is your responsibility to ensure that any insurance cover you have, provides adequate cover for your needs and for the duration of your stay. In all travel packages and activities that we offer, you participate at your own risk. Notwithstanding, all companies we cooperate with have risk and consequence management plans and their own protection and indemnity insurance. Read your own insurance policy carefully before traveling and ensure it is adequate for the region and activities you will be undertaking.

  1. Complaints

Complaints are welcome so we can rectify immediately any problems the client may incure and they must be provided to AnCas Sibiriska Husky-Turer osv. on-site when they occur, or if unavoidable, by telephone or email as soon as possible after the problem occurs and no later than 7 days after the issue occurred.

  1. Privacy policy and statement

Available here.

AnCas Sibiriska Husky-Turer osv.
Nybyn 124
SE-961 92 Boden

Mobil +49 173 363 6373
Bookings: DeSibiriska [at] gmx-topmail.de

Org.nummer: 651068-8820